Support

Getting help

For help with any Hronir LLC application, or with anything else, email hello@hronir.dev. This address is monitored during normal business hours and most messages receive a reply within two business days.

What to include

So we can help quickly, it is useful to know:

• Which application you are using, and its version number
• Your device and operating system version
• What you expected to happen, and what happened instead
• Steps that reproduce the problem, if you have found any
• A screenshot or screen recording, where it would help

Bugs and feature requests

Bug reports are genuinely welcome and are read by the people who wrote the code. Send them to the same address. If you are reporting something that looks like a security issue, please say so in the subject line and we will prioritise it.

Privacy requests

Requests to access or delete personal data are handled at the same address. See our privacy policy for what we collect and how long we keep it.